top of page

Return Policy

Last updated: July 13, 2026

Most items sold by P & F Treasures and More are vintage, consignment, pre-owned, estate-sourced, special-order, or one-of-a-kind. Because of the unique nature of our merchandise, all sales are final unless an item was materially misrepresented.

​

We make every reasonable effort to describe and photograph each item accurately, including its condition, size, measurements, color, age, materials, and any noticeable wear, flaws, or imperfections.

​

Before purchasing, please carefully review all photographs, descriptions, measurements, condition notes, prices, and pickup or shipping details. Customers are welcome to contact us before checkout to request additional photographs or information.

​

Items That Cannot Be Returned

We do not accept returns, exchanges, or issue refunds for:

  • Buyer’s remorse or a change of mind

  • Fit, sizing, or measurement issues

  • Color differences caused by lighting, photography, or screen settings

  • Normal vintage wear, patina, or age-related imperfections that were disclosed

  • Minor variations in vintage, handmade, or pre-owned merchandise

  • Delays or delivery problems caused by an incorrect or incomplete address supplied by the customer

  • Items damaged after delivery or pickup

  • Items altered, worn, used, washed, repaired, or modified after purchase

  • Unauthorized returns

 

Materially Misrepresented Items

If you believe an item was materially misrepresented, please contact us within 48 hours of delivery or pickup.

Please provide:

  • Your order number

  • A description of the concern

  • Clear photographs showing the issue

  • Photographs of the shipping box and packaging when damage occurred during shipping

 

We will review the request and respond with the next steps. Contacting us does not automatically guarantee that a return or refund will be approved.

​

Authorized Returns

If a return is authorized, the item must:

  • Be returned in the same condition in which it was received

  • Include all original tags, packaging, accessories, certificates, and accompanying materials

  • Be securely packaged to prevent additional damage

  • Be shipped using the instructions provided by P & F Treasures and More

 

Unauthorized returns will not be accepted.

Unless the return resulted from an error by P & F Treasures and More, the customer may be responsible for return-shipping costs.

​

Refunds

Any approved refund will be issued to the original payment method after the returned item has been received and inspected.

​

Original shipping charges are nonrefundable unless the shipping or merchandise error was made by P & F Treasures and More.

​

Banks and payment providers may require additional time to post an approved refund to the customer’s account.

​

Damaged Shipments

If an item arrives damaged, contact us within 48 hours of delivery and retain:

  • The item

  • The original shipping box

  • All packing materials

  • The shipping label

 

Do not discard the packaging or return the item without authorization, as photographs and packaging may be required for a shipping claim.

​

Local Pickup Orders

Customers should inspect local-pickup orders before leaving the store whenever possible.

Concerns involving material misrepresentation must be reported within 48 hours of pickup.

​

Special-Order Merchandise

Special-order merchandise may be subject to additional cancellation, deposit, return, or refund conditions. Any additional terms will be disclosed before the order is finalized.

​

Contact Us

Questions or return requests may be directed to:

P & F Treasures and More
14 Moran Street
Newton, NJ 07860

Phone: 908-621-4045
Email: info@pftreasures.com

bottom of page